Meter Replacement

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The method to get the faulty, flawed, imprecise and defective meters replaced with the finely working meters is explained below:-

  • On the date finalized both by the company and consumer, a team from the company will come at the consumer location to verify the complaint registered by the consumer about the faulty meters and after making the verification, a report is prepared by the team about the current meter.

  • Based on the report, the team decides whether the meter replacement is required or not. If the meter has to be changed the BSES replaces the meter with new meter.

  • The other notifications of the bus-bar and service line is made.

  • The consumer incase is not satisfied by the accuracy of the meter can then get the meter tested either by the BSES personal or by the independent laboratories as mentioned by the DERC.

  • Refer to the listed below points
    • Specifications for single phase meter

    • Specifications for three phase meter

    • High Court order on replacement of Electro-Mechanical Meter to Electronic Meter

    • Always ask for the valid ID card from any employee of BSES who visits the area and especially look for Synergy Jul-Aug2010.Ask for I-Card

    • There is no cost levied for getting a meter installed in most of the cases. The team visiting the consumer premises must never be paid any money for meter installation.

    • Checks to made by the consumer after the meter is replaced:-

      • A signed Meter Change Report that contains data of MCR.

      • Ensure the actions done for the electrical wiring as furtive by the BSES team. The team of BSES who have proper training for checking the in-house wiring.

      • Note the name for BYPL RWA Electrician who have been trained under BSES

      • Name of BRPL RWA Electrician who have been nominated to be trained by BSES.

  • Meter Testing companies listed and approved by NABL in Delhi:-

    • Electronic Regional Test Labs located in S-Block of Okhla Industrial area in Phase-2 of New Delhi

    • National Physical Lab situated on Dr. K.S. Krishnan Marg in Rajinder Place

    • BYPL Labs located close to Local Shopping Center in the Main Market of Savita Vihar.

    • BRPL Labs situated in Sub-Station-15 in Sector-7 of Pushpa Vihar

    • Nominated trained electricians by BSES.